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If the version being used is compatible, then the connection may have been hindered by a faulty cable or port, or outdated Kies software.

Reconnecting and restarting the device should help find a connection. The Samsung Kies tool could be used to transfer content from a range of older operating systems and devices. Kies can be used with both Mac and PC. Mac users must use Kies 3 for Mac.

Download Android USB Drivers for Windows and Mac

PC users must first ascertain the Android version currently installed on their device. If the device is running an even older version, then Kies 2.

Kies usually should not have any problems working with Windows 8, but if there are issues then some troubleshooting would certainly help. The steps thereafter are self-explanatory. Samsung Kies is compatible with all versions of Windows, which includes Windows 7. With Windows, the tool helps carry out device updates, data transfers, music management, and backup creation. Kies is a Samsung product and doubts and concerns relating to its safety are rare. There are many websites that help download the Kies software. Users extremely cautious about viruses and malware should ensure they download the tool from the official Samsung website.

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Dreaming of an ad-free web? Browse with Brave. Learn more. What does this mean? If you want to back up your apps, you can select All Apps or you can choose to select them individually. This will open a new window, showing all apps and the amount of space they use up. When you have selected everything you want to back up, click the Backup button at the top of the window. Backup time varies, depending on how much you have on your device.

Do not disconnect your device during backup.


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If you want Kies to automatically backup the selected data when you connect to your computer, click Automatically Back Up at the top of the window. Before being able to transfer files, you may need to check that your Galaxy is connected as a media device. If it is not, transfer of files may fail or may not be possible at all. Connect the device to the computer using the USB cable. Share Pin Email. A smartphone enthusiast who has been published in several countries and languages.

Sync Android as Android Sync Manager

Updated September 09, Dreaming of an ad-free web? Browse with Brave. Learn more. View full description. Softonic review Samsung Kies is Samsung's official tool for Android based devices which allows you to manage music and videos.

Samsung Software Upgrade Assistant

What it does Advertisement. Bluetooth Driver Make easy connections. Remote Mouse Make life easier by turning your phone into a remote mouse.

Download Samsung Kies 3. Free Download for Windows.

How to download Samsung Kies for Windows , Mac OS X for free

User reviews about Samsung Kies. Cons: yes reviewed onFebruary 18, You want to do so mething with the program and you need to try again and again because the programm is a failure More reviewed onJune 22, More reviewed onMarch 19, Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.